Privacy Policy

Privacy Policy for My Sugar

Last Updated: April 23, 2025

My Sugar ("we," "us," or "our") operates the My Sugar mobile application (the "App"), an online dating platform designed to connect users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our App, in compliance with Google Play Store requirements and applicable laws.

By using the App, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide

Profile Information: When you create an account, you provide details such as your name, age, gender, location, photos, interests, and preferences.
Contact Information: Email address and, optionally, phone number for account verification and communication.
Messages and Interactions: Messages you send to other users through the App and interactions such as likes or matches.
Payment Information: If you purchase a premium subscription, we collect payment details through third-party payment processors (we do not store payment card information).

1.2 Automatically Collected Information

Device Information: Device type, operating system, unique device identifiers, and IP address.
Usage Data: Pages visited, features used, time spent on the App, and crash reports.
Location Data: Approximate location (city-level) based on IP address or precise location (if you enable GPS) to suggest nearby matches.

1.3 Information from Third Parties

Social Media Integration: If you sign up using a social media account (e.g., Google or Facebook), we may collect your name, email, and profile picture from those services, subject to their privacy policies.
Analytics and Advertising Partners: We work with third-party services to analyze usage and serve ads, which may provide us with aggregated or anonymized data.

2. How We Use Your Information

We use your information to:

Facilitate account creation and user authentication.
Connect you with other users based on your preferences and location.
Enable communication between users through chat features.
Process payments for premium subscriptions.
Personalize your experience with tailored matches and content.
Analyze usage to improve the App’s functionality and performance.
Send you notifications, updates, and promotional offers (you can opt out).
Comply with legal obligations and protect the safety of our users.

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

With Other Users: Your profile information (e.g., name, photos, interests) is visible to other users based on your privacy settings.
Service Providers: We share data with third-party vendors (e.g., cloud storage, payment processors, analytics providers) to operate the App. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose information to comply with laws, respond to legal processes, or protect our rights, safety, or property.
Business Transfers: If My Sugar is acquired or merges with another company, your information may be transferred as part of the transaction.

4. Your Choices and Rights

You have control over your information:

Profile Settings: Edit or hide profile details in the App’s settings.
Location Data: Disable precise location sharing in your device settings.
Notifications: Opt out of promotional emails or push notifications through the App or your device.
Data Access and Deletion: Request access to your data or deletion of your account by contacting us at [email protected]. We will respond within 30 days.
California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what data we collect, request deletion, and opt out of data sharing. Contact us to exercise these rights.
EU/UK Residents: Under GDPR, you have rights to access, rectify, erase, restrict, or port your data. Contact us to exercise these rights.

5. Data Security

We implement industry-standard security measures, such as encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal information within 30 days, except for data required for legal or business purposes.

7. Children’s Privacy

The App is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly.

8. International Data Transfers

Your information may be processed in countries outside your residence, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

9. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or in-app notifications. The updated policy will be effective upon posting unless otherwise stated.